1. Introduction
Right Portable Line Boring respects your privacy. This Privacy Policy describes how we may collect, use, store, and protect information when you visit our website, submit a form, request service, call us, text us, or communicate with us online.
Our website is intended to provide information about mobile line boring, bore welding, pin and bushing repair, heavy equipment repair, bucket, boom and arm repair, and on-site machining and welding services across Jacksonville, FL & nearby areas.
2. Information We May Collect
We may collect information that you voluntarily provide when you contact us, submit a service request, fill out a website form, call, text, or email us.
- Name and contact information, such as phone number and email address.
- Service details, including the type of repair you are interested in.
- Equipment information, repair issue, project description, location, photos, or other details you choose to provide.
- Messages, comments, or other information submitted through our website forms.
- Basic website usage information, such as pages visited, browser type, device type, and general interaction data.
3. How We Use Your Information
We use the information we collect to respond to inquiries, provide service information, schedule or discuss repair needs, and improve our website and customer communication.
- To respond to service requests and contact form submissions.
- To call, text, or email you about your inquiry or requested service.
- To better understand your equipment issue, location, timeline, and repair needs.
- To provide estimates, service availability, and next-step communication.
- To improve website performance, user experience, and business communication.
- To help prevent spam, misuse, or unauthorized activity on our website.
4. Phone, SMS, and Email Communication
By submitting your contact information through our website or contacting us directly, you authorize Right Portable Line Boring to contact you regarding your request by phone, SMS/text message, or email.
Message and data rates may apply depending on your mobile carrier. You may ask us to stop contacting you by text or email at any time.
5. How We Share Information
We do not sell your personal information. We may share information only when reasonably necessary to operate our website, respond to your request, provide service, comply with legal obligations, or protect our business.
- Website, hosting, form, analytics, or communication service providers that help operate our website.
- Service-related support when needed to respond to your inquiry or provide requested information.
- Legal, safety, or compliance situations when required by law or necessary to protect rights and security.
6. Cookies, Analytics, and Third-Party Tools
Our website may use cookies, tracking technologies, analytics tools, embedded maps, video embeds, social media links, or third-party website features to improve performance and user experience.
- Contact forms may collect information submitted by visitors.
- Google Maps may be embedded to show our service area around Jacksonville, FL & nearby areas.
- YouTube videos may be embedded or linked for project media and service examples.
- Instagram and Facebook links may direct visitors to our social media pages.
- Analytics or advertising tools may collect general usage data to help understand website performance.
Third-party services may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or platforms.
7. Data Security
We take reasonable steps to protect information submitted through our website and communication channels. However, no website, online form, email, SMS, or internet transmission can be guaranteed to be completely secure.
8. Data Retention
We may retain submitted information for as long as necessary to respond to inquiries, provide service, maintain business records, improve communication, and comply with applicable obligations. When information is no longer needed, we may delete or archive it.
9. Your Choices
You may contact us to request that we update, correct, or delete information you previously submitted, when reasonably possible and subject to any business or legal requirements.
- You may choose not to submit a contact form and instead call us directly.
- You may ask us to stop sending non-essential SMS or email communication.
- You may adjust browser settings to limit cookies or tracking technologies.
- You may leave our website before interacting with third-party embedded tools or links.
10. Children’s Privacy
Our website is intended for general business and service inquiries and is not directed to children. We do not knowingly collect personal information from children through this website.
11. External Links
Our website may include links to external websites, social media platforms, videos, maps, or third-party tools. Once you leave our website, your activity is governed by the privacy policy of the external platform.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated policy.
13. Contact Us
If you have questions about this Privacy Policy, your information, or how we communicate with you, please contact Right Portable Line Boring.
